Return Policy
Thank you for shopping with AB Fashion Maker! We strive to provide you with high-quality ethnic wear and an excellent shopping experience. If you are not fully satisfied with your purchase, please read our Return Policy carefully.
1. Eligibility for Returns
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Returns are accepted within 7 calendar days from the date of delivery.
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To be eligible, the item must be:
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Unworn, unwashed, and unused.
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With all original tags and packaging intact.
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Free from any stains, odors, or damages caused by the customer.
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Customized or made-to-order products cannot be returned or exchanged unless defective.
2. How to Initiate a Return
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Contact our customer support at [support@abfashionmaker.com] or call [Phone Number] within 7 days of delivery.
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Provide your order number, item details, and reason for return.
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Our team will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) if applicable.
3. Return Shipping
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Customers are responsible for the return shipping costs unless the return is due to a defect or error on our part.
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Please use a reliable courier service and keep the shipping receipt as proof.
4. Refund Process
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund within 5 business days.
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Approved refunds will be processed back to the original payment method within 7-10 business days.
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Shipping charges (both ways) are non-refundable except in cases of seller error.
5. Exchanges
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Exchanges are treated as a return followed by a new purchase.
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Please return the original item for a refund and place a new order for the desired product.
6. Damaged or Defective Items
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If you receive a defective or damaged product, please notify us within 3 days of delivery.
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We will arrange a replacement or full refund after verifying the issue.
7. Contact Us
For any questions or concerns about your order or our return policy, please reach out:
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Email: support@abfashionmaker.com
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Phone: +8809697790765
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Address: Golden Gate Shopping Center, Mirpur Road, Dhanmondi, Dhaka
